Production Reliability & Incident Lead

Complexio is seeking an Operations Team Lead to own production, not just keep it running, but build a system that scales. You’ll lead operational excellence across all live customer-facing systems, aiming for reliable, observable, and predictable production with continuous improvement.

This is hands-on, you’ll shape process, lead incidents, build the team, move from firefighting to proactive reliability engineering, define SLIs/SLOs, monitor MTTR, and drive a culture of ownership and