Products & Service Management Analytics - Placement Year

Enthusiastic undergraduate joiner will support the Operational Services team in analysing in-life products and services, driving improvement initiatives, and building data-driven capabilities. You’ll work on KPI reporting, data analysis, and customer communications to optimise service delivery and cost. The role offers hands-on experience, cross-functional collaboration, and a pathway to influence real business outcomes during a 13‑month placement.

• competitive salary
• 27 days holiday
• pension scheme
• wellbeing and flexibility
• subsidised on-site restaurant
• Advantages scheme

• Support key department and company initiatives
• Identify opportunities for improvement and lead projects to deliver quantifiable improvements
• Assist in maintaining KPI reporting and identifying trends
• Work with large data sources and learn data visualization tools
• Help develop predictive analytics for targeted customer communications
• Build and maintain relationships with internal/external customers and suppliers to optimise service delivery and reduce costs
• Identify and implement opportunities for process efficiency

• Strong numerical ability
• Proficient with Excel (intermediate level)
• Python or data visualization experience advantageous
• Undergraduate degree in Business or STEM and on track for 2:2 or above

• Analytical
• Logical
• Inquisitive
• Excel
• Python
• Data visualization software