Project Implementation & Test Lead

In this role, you own projects to boost fulfilment capacity, efficiency and accuracy while enhancing the customer journey. You coordinate change from business case to implementation and ensure tested solutions move smoothly into BAU. You’ll lead testing, including UAT, across multiple initiatives and act as a key testing expert for the Business Change portfolio. You work with cross-functional stakeholders to deliver measurable outcomes and clear progress updates. This is a hands-on, cross-disciplinary role that shapes how fulfilment technology supports growth.

• 30 days holiday + bank holidays
• LinkedIn learning access
• Bonus potential
• Up to 25% discount on Very.co.uk
• Matched pension up to 6%

• Build clear cases for change with upfront analysis and investment approval
• Lead delivery of fulfilment change projects through implementation, handover and post-implementation review
• Identify risks and issues early and implement mitigations
• Develop testing strategies, plans, scripts, acceptance criteria and go/no-go definitions
• Lead User Acceptance and regression testing, manage results and defects
• Synchronize operational and technical stakeholders for successful BAU transition
• Communicate project and testing progress from purpose to closure

• Experience delivering projects with understanding of project management methodologies, risks and mitigation
• Strong communication skills to explain complex or technical issues simply
• Experience testing core systems, ideally in a large-scale automated logistics or warehouse environment
• Good knowledge of system, regression and User Acceptance Testing
• Experience working with technical, operational and project stakeholders
• Confidence to challenge constructively and propose solutions to divergences between expected and actual system behavior
• Ability to build effective working relationships with internal teams and external suppliers
• Experience with KNAPP WCS/WMS, Dürkopp, SOAPUI or AWS (relevant to testing)

• Clear communication
• Stakeholder collaboration
• Problem-solving
• KNAPP WCS/WMS
• Dürkopp
• SOAPUI