Public ICT Helpdesk Technician – Fast, Customer‑Focused Support

Adecco are recruiting for an ICT Helpdesk Technician to work within the South Gloucestershire Council in Yate, Bristol. This is a temporary, full-time role (37 hours/week) with an early start between 7:30am and 5:30pm.

You will be the first point of contact for IT incidents and service requests for around 3,000 internal users, logging and resolving tickets using Halo ITSM, SCCM, Azure and AD, while delivering strong customer service in a fast-paced public sector environment.