QA Process Leader: Risk, Change & Insights

Capital One UK in Nottingham is seeking a Quality Assurance Process Manager (Associate) to lead QA governance, monitoring, and insights across a fast‑paced team. You will coach staff, drive change, and ensure compliance while delivering high‑value outcomes for the business.

Based at our Nottingham office with hybrid working, you will collaborate cross‑functionally, oversee QA platforms, and influence risk mitigation with strong judgement and analytical thinking.