Quality Analyst - Training Standards

• Conduct post-course discussions with trainees to gather feedback and assess the effectiveness of training delivery.
• Observe lessons and assess instructors to ensure training is delivered in line with JSP 822 DSAT standards and agreed criteria.
• Provide quality assurance and internal validation activities across training courses and modules.
• Maintain accurate assessment records, data, and reporting systems to support training quality monitoring.
• Contribute to quality improvement plans by identifying trends, sharing insights, and recommending improvements.
• Support quality control activities while ensuring health, safety, and environmental procedures are followed at all times.

Essential Skills/Experience/Qualifications

• Knowledge of the education sector
• Confidence to hold a conversation with a large number of people

Desirable Skills/Experience/Qualifications

• Previous experience of working in QA

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

What's in it for you?

• Salary of up to £32,500 pro rata (FTC)
• Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks - all designed to support your wellbeing and personal growth.
• Onsite, secure parking
• Catering facilities, Gym and shops onsite
• Rewarding role making a real difference to those joining and progressing within the Royal Navy

Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always Fearless innovation Achieve together Everyone is valued