Quality Assurance Analyst 2

The Quality Assurance Analyst 2 is responsible for working closely with IT and business stakeholders to plan, design, develop and execute effective functional system tests to ensure compliance with system requirements, system specifications and with technical and industry standards. The incumbent performs quality assurance testing on large, complex, mission critical applications and systems; however project assignments will vary in number, size and complexity depending on business needs. The incumbent also administers the IT Change Management function.

• Apply Software Quality Assurance testing standards and methodologies to ensure software and applications meet business requirements, meet systems goals, and fulfill end-user requirements, and identify and resolve systems issues.
• Evaluate, plan, design, develop and deploy testing techniques for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Exhibit and establish a culture of quality software testing.
• Collaborate with analysts, developers, system owners, Internal Audit and gaming industry regulators in the testing of software programs and applications.
• Translate business requirements and conceptual designs into well designed and documented test plans, scripts, cases, and scenarios that will determine optimal system performance according to specifications and in accordance with industry standards.
• Ensure stakeholders underlying needs, concerns and work environment are understood.
• Work with stakeholders to ensure QA test strategies, plans, cases and scenarios meet requirements.
• Lead and participate in all phases of system solution testing as required.
• Conduct various types of application testing as needed, such as system, unit, regression, load and acceptance testing methods.
• Prepare estimates of time and resources required to perform quality assurance testing on projects.
• Analyze formal test results in order to discover defects, bugs, errors, configuration issues, and interoperability flaws and collaborate with business and technology specialists to identify corrective actions for test issues.
• Produce reports and documentation for testing efforts, results, activities, data, logging and tracking.
• Provide input into the development and management of QA test practices and standards.
• Stay aware of current and developing trends in software quality assurance, best practices, tools and techniques and software testing technology advances.
• Participate in assigned education programs as requested.
• Participate as secondary testers by providing instruction and support with regards to test plans, test cases, and test scripts as required.
• Coordinate Requests for Change (RFCs) submissions and post-change reviews, adhering to the established IT Change Management standards, processes and procedures.
• Monitor quality of RFC submissions and elevate with management as necessary.
• Maintain the ITS Schedule of Changes to avoid any scheduling conflicts.
• Provide input into the development and management of the IT Change Management standards, processes and procedures for efficient, effective and prompt handling of IT changes.
• Other related duties as assigned.

• Completion of a recognized degree or diploma in an IT related discipline, or an equivalent combination of education, certification and experience.

• A minimum of four years’ experience analyzing and testing software applications, with an emphasis on planning, developing and executing functional systems tests.
• Strong knowledge of system testing and software quality assurance best practices and methodologies.
• Ability to work with a high degree of accuracy and attention to detail.
• Intermediate skills in Microsoft Office (Word, Excel, Outlook and Visio).
• Continuous upgrading & learning to remain current in information technology and quality assurance practices.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include building strategic performance, coaching and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.

• Knowledge of gaming software and hardware is an asset.
• Experience with issue tracking and automated testing tools is an asset
• Expertise in Liquor and Gaming Authority of Manitoba (LGA) legislation and technical standards, or other regulated industry, is considered an asset.
• Accreditation in Information Technology Infrastructure Library (ITIL) Service Level Management is an asset.
• Experience with working in a project environment is an asset.
• Training and experience in business analysis is an asset.
• Training and experience in SOA quality assurance is an asset.
• Previous experience in gaming, retail and/or distribution industries, ERP systems, business analytics, finance or human resources functions are an asset.
• Enrollment or completion of a recognized software quality testing certificate is an asset.
• Bilingual French/English language skills are an asset.

***Testing may form part of the screening/selection process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.
We thank all interested applicants, however, only those selected for interviews will be contacted.