Quality Assurance & Payroll Data Analyst

Day & Ross in Florenceville-Bristol, NB is seeking a Quality Assurance Analyst to gather, report and analyze QA statistics for the customer care center. You will ensure that products and services meet established quality standards and support continuous improvement across teams.

The role covers QA data analysis, reporting, developing QA protocols, and collaborating with payroll and CX teams as needed. Strong English/French communication and proficiency with Office tools are valued, along with