Real-Time Capacity Planning Analyst

Enercare Inc. is seeking a Workforce Analyst in Markham to drive capacity planning and real-time analytics for optimal service delivery. You will monitor service queues, forecast demand, and provide actionable insights to dispatch and leadership to improve technician utilization and customer outcomes.

The role emphasizes building Power BI dashboards, analyzing KPI trends, and partnering with HR, operations and vendors to balance supply and demand across geographic areas and time horizons.