Records, Registration and Systems Support Analyst (J0926-0770)

What you will do

• Reviews and edits business requirements and processes, and provides regular updates to project managers and client groups.
• Conducts research, develops detailed queries, and addresses information systems changes and business process improvements.
• Recommends system and business process improvements on information system and business process issues.
• Ensures issues are identified, tracked, reported and resolved in a timely manner.
• Coordinates and develops training content, and supports the coordination and/or delivery of training.
• Provides user support, and 3rd level help desk support.
• Other duties as required in support of the department and/or unit.