Relationship Management Associate

• Proactively build and maintain relationships with customers, helping identify needs and opportunities


• Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects


• Answer customer inquiries thoroughly and professionally, creating value and sales opportunities


• Keep the office running seamlessly by delivering professional front desk support


• Perform administrative tasks with speed and accuracy


• Proactively coordinate office needs to resolve issues before they impact operations


• Support the lending process by delivering administrative expertise that strengthens decisions and elevates the customer experience

Requirements

• A diploma in business


• A minimum of two years of related experience (or an equivalent combination of education and experience)


• Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners


• Strong attention to detail and ability to prioritize tasks


• Passion for agriculture, with knowledge of farming operations or agribusiness environments


• Customer service experience, ideally in a financial, law, agricultural or advisory setting


• Bilingualism (English and French) is an asset

Core Competencies

Demonstrates strong relationship-building skills and customer service expertise, with a focus on administrative support and operational efficiency in agribusiness environments. Bilingual in English and French, enhancing communication with diverse clientele.

Highest-signal resume keywords

• Customer Relationship Management


• Administrative Expertise


• Attention to Detail


• Bilingualism (English and French)


• Agribusiness Knowledge

Hard Skills

• Administrative Tasks


• Customer Service


• Business Relationship Building


• Operational Coordination


• Sales Opportunity Identification

Soft Skills

• Professional Communication


• Problem-Solving


• Prioritization

Certifications & Qualifications

• Diploma in Business

Industry Keywords

• Agriculture


• Farming Operations


• Financial Services


• Advisory Setting