Relationship Support Analyst

In this role, you support Relationship Directors to maximise client value and deliver needs-based, fair outcomes. You will help manage client engagement, prepare financial and credit analyses, and coordinate with product partners to propose suitable solutions. You’ll act as a point of contact for daily credit-related queries and assist with credit applications, risk monitoring, and reporting. This hybrid UK position combines client visits, office work, and travel, within a large, inclusive international bank that fosters development and rewards performance.

• private healthcare for UK-based employees
• enhanced maternity and adoption pay
• return-to-work support
• contributory pension scheme
• tailored professional development opportunities
• competitive pay and benefits package

• Support Relationship Directors to optimise client value and engagement
• Attend client meetings as needed and handle daily credit-related inquiries
• Prepare financial, credit and profitability analyses and develop account remarks, proposals and presentations
• Coordinate client planning, pipeline management, and updates with product partners
• Liaise with external lawyers and valuers to deliver needs-based solutions
• Monitor credit risk through concern lists and credit control reports and analyse management information

• Experience in a client-facing role within Commercial Banking (advantageous)
• Proven ability to understand customer needs and deliver excellent service
• Strong verbal and written communication skills and adaptability
• Ability to organise workload, prioritise effectively and meet deadlines
• Ability to interpret financial data and perform credit analysis
• Understanding of regulatory and compliance frameworks in financial services
• Willingness to travel for client visits (hybrid role)

• customer-focused
• adaptable
• time management
• financial analysis
• credit analysis
• risk monitoring and MI analysis