Relationship Support Analyst

In this role, you support Relationship Directors to maximise client value, engagement, and needs-based solutions within HSBC Corporate Banking UK. You help prepare financial and credit analysis, coordinate with product partners, and manage client-related inquiries. You act as a liaison for client relationships when needed and contribute to risk monitoring and proposal preparation. This hybrid Cambridge-based post involves some travel to serve clients across the southeast, with opportunities for professional development and comprehensive benefits.

• private healthcare for UK-based employees
• enhanced maternity and adoption pay
• support on return to work
• contributory pension with generous employer contribution
• tailored professional development opportunities
• competitive pay and benefits package

• Support Relationship Directors to optimise client relationships and deliver fair outcomes
• Attend client meetings as needed and be the first contact for credit-related inquiries
• Prepare financial, credit and profitability analysis and create proposals/presentations
• Manage day-to-day activities: client planning, pipeline management, data/call report updates
• Coordinate with product partners and external parties to deliver needs-based solutions
• Monitor credit risk and produce management information and reports
• Liaise with external lawyers and valuers as part of client servicing

• Experience in a client-facing role within Commercial Banking is advantageous
• Ability to understand customer needs and deliver excellent service
• Strong verbal and written communication, with adaptable style
• Organisational skills and ability to prioritise and meet deadlines
• Ability to understand and interpret financial data and perform credit analysis (preferred)
• Understanding of regulatory frameworks and compliance in financial services
• Willingness to travel; hybrid office/home working in Cambridge

• customer-focused
• effective communicator
• time management
• financial data interpretation
• credit analysis
• profitability analysis