Relationship Support Analyst

In this role you support Relationship Directors to maximise client value and deliver needs-based solutions. You will engage in client meetings, perform financial and credit analysis, and coordinate with product partners to prepare proposals. The role acts as a points of contact for daily credit inquiries and helps manage client planning, pipelines, and risk. You’ll work within HSBC Corporate Banking to enable growth for mid-market clients with international and domestic needs. This is a hybrid, client‑facing opportunity with scope to impact decision-making and outcomes.

• Private healthcare for UK employees
• Enhanced maternity and adoption pay
• Supportive return-to-work policies
• Contributory pension scheme with generous employer contribution
• Tailored professional development opportunities
• Competitive pay and benefits package

• Support Relationship Directors to optimise client relationships and deliver solutions
• Attend client meetings and act as first point of contact for daily credit inquiries
• Prepare financial, credit, and profitability analyses and create proposals/presentations
• Assist with client planning, pipeline management, and data/call report updates
• Coordinate with product partners and external parties to provide needs-based solutions
• Monitor credit risk via management information and credit control reports
• Liaise with third parties (lawyers, valuers) to support client needs
• Provide backup coverage for Relationship Directors in their absence

• Experience in a client-facing role within commercial banking is advantageous
• Proven ability to understand customer needs and deliver excellent service
• Strong verbal and written communication skills with adaptable style
• Ability to organise workload, prioritise, and meet deadlines
• Understanding of financial data and credit analysis is preferred
• Knowledge of regulatory frameworks and compliance in financial services
• Willingness to travel for client engagement
• Hybrid working arrangement requiring flexibility between home and office

• Customer-focused
• Strong communication
• Time management
• Financial data interpretation
• Credit analysis
• Risk monitoring and control reporting