IT & Software

Remote 24/7 IT Service Desk Supervisor

GovCIO

Workfromhome · Nationwide · United States

GovCIO is hiring a SPOC Shift Supervisor to lead a remote 24x7 IT service desk for TSA-focused operations. The role demands strong leadership, enterprise-level support, and the ability to manage complex escalations while ensuring high-quality user assistance.

Applicants should have a Bachelor's degree with extensive IT support experience, including remote desktop troubleshooting and knowledge-base maintenance, to drive first-contact resolution across a large user base.

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Reference: WJ-2926_4731594

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