IT & Software

Remote AI-Driven Support Analyst for CIS Solutions

Harris Computer

Edmonton · Division No. 11 · Canada

Cayenta, a division of Harris, seeks a Support Analyst to deliver timely, accurate solutions to customer issues while using AI-assisted research to improve workflows and outcomes. You will collaborate with Environment Specialists, Product Management, R&D, and Professional Services to resolve complex problems, document findings, and contribute to the knowledge base.

The role emphasizes analytical thinking, initiative, and a customer-first mindset in a remote, Canada/US-based work environment.

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Reference: WJ-3875_13870564

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