Remote API Product Functional Analyst

emergiTEL Inc. seeks a Functional Analyst to become the subject matter expert for the API Product, guiding end-to-end client journeys and translating business needs into precise user stories and technical specs.

You will coordinate with engineering, manage epics in JIRA, support pre-sales activities, onboard clients to API Product suites, and document API features using Swagger, Lucid and Confluence.