IT & Software

Remote API Support Engineer (FinTech Platform)

SARDINE

Workfromhome · Nationwide · United States

Sardine is seeking an experienced Support Engineer to own the end-to-end customer support experience for our API-driven platform. You will troubleshoot, resolve, and prevent issues, working with customers, third-party providers, and internal engineering teams across time zones.

The role emphasizes deep product knowledge, swift issue resolution, and collaboration to improve documentation and self-sufficiency for clients. This is a remote-first, US-focused role with flexible time zones.

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Reference: WJ-2926_4748010

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