Remote: Business Systems & Technology Operations Lead

Glassworks London is seeking a pragmatic Business Systems & Technology Operations Lead to transform business problems into reliable operating systems and AI-assisted workflows. You will own the end-to-end delivery from diagnosis to rollout, coordinating internal teams and external partners where deeper expertise is required.

Reporting to the Founder/CEO, you will design, implement and govern systems across sourcing, ecommerce, CRM, finance and HR, ensuring adoption, data integrity and clear