Remote D365 CE Support Consultant – Power Platform

Pearson Carter is seeking an experienced Microsoft CRM (CE) Support Consultant to join their Customer Services team. You will support customers using Dynamics 365 CE and Power Platform, investigate issues, and manage cases to deliver high-quality service.

The role is fully remote within the UK with travel for training and company events. You will liaise with customers, internal delivery teams and third-party providers while meeting SLAs and maintaining excellent communication.