Remote-First Foundry Platform Support Engineer

Nscale, a UK-based GPU cloud for AI, is hiring a Support Desk Engineer to own Foundry platform support. You will be the first triage point, resolve issues, and coordinate with Use Case Leads and data teams to ensure smooth operations.

Ideal candidates have deep Foundry and Spark knowledge, strong investigative skills, and the ability to document workflows and create runbooks. You’ll contribute to monitoring, reporting, and self-serve knowledge for a growing user base.