Remote Foundry Support Engineer — Spark & Pipelines

Nscale is hiring a Support Desk Engineer to own Foundry platform support, triage requests, diagnose issues, and coordinate with specialists to ensure reliable operations. You will build docs, runbooks, and monitoring to reduce recurring problems and increase user proficiency across the organization.

The role focuses on the Foundry ecosystem, Spark knowledge, and strong communication with developers and non-technical users.