Remote IT Operations Support Specialist

Cellular Sales is seeking an IT support specialist to assist employees across the United States. You will handle requests via phone, chat, and an ITSM system, delivering white-glove customer service while diagnosing hardware and software issues in retail environments.

This remote-friendly role requires 1+ year of tech support, an AS degree preferred, and familiarity with Microsoft platforms, Active Directory, and basic networking. Occasional travel to HQ and stores is expected.