Remote IT Service Desk Specialist - TSA Focus

GovCIO is seeking a Service Desk professional to support our TSA Focus contract. The role is fully remote within the United States and serves as the first point of contact for IT service management, logging incidents, basic troubleshooting, and escalation.

Requirements include a high school diploma with 3 years of service desk experience, ability to log and classify requests per KBAs, and strong communication skills.