IT & Software

Remote IT Support Engineer | Cloud & Security

THRIVE

Workfromhome · Nationwide · United States

Thrive is seeking a remote first-contact IT support specialist to provide initial triage for network, server, and end-user issues. Your role includes creating and updating support tickets and coordinating with engineers to ensure timely resolutions.

Ideal candidates will have 2–3 years in IT help desk roles, experience with ServiceNow, Kaseya, Ninja, and RMM tools, and solid knowledge of Windows 10/11, macOS, and Microsoft 365. Strong communication and teamwork are essential.

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Reference: WJ-2926_4796889

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