IT & Software

Remote Major Incident Lead - IT Crisis & Coordination

GovCIO

Workfromhome · Nationwide · United States

GovCIO is hiring a SPOC Major Incident Lead for the TSA Focus contract. The role provides expert oversight for complex IT incidents, ensuring rapid restoration and minimal business impact, with strong skills in troubleshooting, KB management, and remote support.

The incumbent coordinates incident management processes, communicates updates to Government points of contact, and analyzes trends to drive Problem Management.

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Reference: WJ-2926_4744709

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