Remote Pre-Delinquency Specialist - Collections

BMO Financial Group is seeking a Pre-Delinquency Call Center Specialist to join our remote, full-time team handling inbound and outbound calls. You will assess customers' financial situations and propose tailored debt repayment options while ensuring compliance and accurate documentation.

The role emphasizes strong credit knowledge, excellent communication, and the ability to interpret data from credit reports to guide decisions. Prior experience in collections and ALD certification a plus.