Engineering

Remote SaaS Support Specialist & Product Trainer

Talentify.io

Workfromhome · Nationwide · United States

FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live chat, providing detailed product support and troubleshooting.

The role emphasizes rapid responses, maintaining high customer satisfaction, and collaborating with implementation and retention teams. You'll also lead trainings, document solutions, and help streamline workflows.

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Reference: WJ-2926_4736240

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