Remote Senior Service Assurance Lead
hitachi
Hitachi Energy UK Limited in Birmingham is seeking a Service Assurance Lead to provide governance, oversight, and assurance across the Workplace Desktop Apps portfolio. You will act as the right hand to the WDA Lead, ensuring services from vendors and internal teams are compliant, transparent, measurable, and continuously improved.
You will bridge Portfolio Owners, technical teams, and external service providers, maintaining alignment across ITSM processes, performance expectations, and
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