IT & Software

Remote Service Desk Analyst – 1st Line Support & Case Mgmt

SmartRecruiters, Inc.

London · England · United Kingdom

Hitachi Solutions Europe Limited seeks a detail-oriented Service Desk Analyst to support first-line incidents across multiple regions. You will manage cases, coordinate with IT and client teams, and maintain access for users while ensuring timely updates and service quality.

The role requires experience in a Service Desk or IT Support environment, strong communication and multi-region collaboration, and a willingness to travel when needed. We offer home-working with regular office visits.

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Reference: WJ-5107_14405287

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