Remote Service Desk Analyst — Multi-Region Support

Hitachi Solutions Europe Limited is seeking a detail-oriented Service Desk Analyst to join Lifetime Services. You will handle first-line support, manage cases, and assist with user access and coordination across multi-region client environments.

You will triage requests, update case records, and work with consultants and service delivery managers to ensure timely resolutions. A proactive communicator with experience in IT support and ticketing tools will thrive in our flexible, home-based