Remote Solutions Engineer - DDoS & Security Expert

Referment is recruiting for a customer-facing solutions engineering role that combines technical ownership with advanced troubleshooting and advocacy. You will serve as the consistent technical expert for assigned customers, working remotely with periodic on-site engagements and collaborating with support, engineering, account, and security-operations teams.

Responsibilities include monitoring health, planning upgrades, owning escalations, and delivering training and documentation to build