IT & Software

Remote SPOC Shift Lead, 24x7 IT Service Desk

GovCIO

Workfromhome · Nationwide · United States

GovCIO is hiring a SPOC Shift Supervisor to support the TSA Focus contract. This role is fully remote within the United States and leads a 24x7x365 IT service desk operation serving 85K users. You will organize, direct, and mentor SPOC analysts, ensuring rapid incident resolution and high-quality user support.

Clearance required: US citizenship to attain DHS/TSA clearance. Competitive salary range $75,000–$85,000 per year, plus comprehensive perks and benefits.

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Reference: WJ-2926_4735975

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