Remote Streaming Support Specialist

Sutherland is hiring a Customer Service Representative to provide inbound support for a streaming service. The role focuses on resolving billing issues, troubleshooting streaming concerns, and guiding customers to suitable products and services.

This is a remote, work-from-home position based in Canada. You will handle inquiries via phone and email, demonstrate strong multitasking, and deliver excellent customer care while leveraging your knowledge of streaming platforms and home networking to