IT & Software

Remote Support Engineer (Imaging) - 24/7 Shift Expert

Canon USA & Affiliates

Workfromhome · Nationwide · United States

Canon Medical Systems USA, Inc. is seeking a Remote Support Engineer to deliver high-quality remote assistance for customers across imaging modalities in a 24/7 environment.

The role requires rotating day, evening, and night shifts to ensure continuous coverage. You will perform Tier 1 triage, remote troubleshooting, and escalation to Tier 2, with diligent case documentation and updates in the Oracle SR system.

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Reference: WJ-2926_4742047

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