Remote Support Team Leader — Elevate Customer Care

Moneybox is hiring a Support Team Leader to provide line management, coaching and development for a small group of Support Executives. You will conduct weekly 1-1s and performance reviews, triage queries, manage daily tasks, monitor Intercom and calls, and drive improvements in processes, customer interactions and service quality.

The role is fully remote within the UK or hybrid with 2 days in the London office per week.