Remote Telehealth RN Coach & Care Navigator

Novant Health's Population Health Services Organization (PHSO) seeks an RN Coach to guide patients through telephonic virtual care, chronic-care management, self-management support, and acute triage, delivering safe, high-quality, patient-centered care.

You will collaborate with physicians and care teams to connect patients with primary and specialty providers, education, resources, and community supports, while maintaining compliance with approved protocols and EMR documentation.