IT & Software

Remote Zendesk Expert for AI-Driven Support Flows

Mindrift

Pickering · Ontario · Canada

Mindrift is seeking an AI Tutor freelance contractor working remotely to support Zendesk-based projects. The role involves transforming intents into agent steps, defining test cases, and outlining optimal tool sequences for automated AI interactions.

Ideal candidates hold a Bachelor’s or Master’s in Business Administration, with at least 3 years of Zendesk configuration experience, and an advanced English level (C1+).

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Reference: WJ-5769_41640

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