Research Data Services Lead - Onboarding & Operations

Genomics England is seeking a Service Integration and Operations Lead to shape a seamless, scalable experience for researchers using the URD service. You will coordinate onboarding, access, airlock coordination, researcher support and service delivery while building strong cross‑team relationships.

You will drive operational metrics, manage risks and dependencies, and partner with product, engineering, platform, support and external vendors to ensure high-quality service and continuous