Research Services Orchestration Lead

Genomics England seeks a Service Integration and Operations Lead to shape a seamless experience for researchers using the URD service. You will coordinate onboarding, access, airlock coordination, researcher support, and service delivery while collaborating with product, engineering, platform, and external partners.

Proactively manage risks and drive continuous improvement. You will lead operational KPIs, monitor service transitions, and ensure SLA adherence across multiple squads and vendors to