Retail Banking Customer Service Banker

Serve as a frontline Banker at Woodforest National Bank, using customer service and retail sales skills to grow banking relationships. This is a full-time branch role.

As a Banker II, you will deliver the Woodforest Experience through personalized service, proactive marketing, and operational accuracy. You will identify needs, recommend banking solutions, explain products and digital tools, and support customers through account and transaction services.

Key Responsibilities:

• Build and grow retail customer relationships through exceptional service
• Identify needs and recommend appropriate banking solutions
• Process transactions, open accounts, and maintain operational accuracy
• Support digital banking tools and platforms
• Resolve customer concerns at first contact when possible

Requirements:

• Minimum two years of relevant retail sales or customer service experience
• High School Diploma or equivalent required
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours
• Ability to maintain confidentiality and follow regulatory guidelines

Bring retail sales, customer service, problem-solving, and operational accuracy to Woodforest National Bank’s frontline banking team.