Retail Banking Sales Manager

Drive retail banking sales and service by coaching employees, advising BMO customers, and building community referrals. This salaried role supports branch performance.

The Assistant Branch Manager supports customer experience and profitability goals within BMO’s Retail Banking Sales & Service family. You connect customer needs with personal banking and credit card advice, coordinate resolutions, and refer opportunities to business groups. You also contribute to plans, partnerships, and performance reviews.

Key Responsibilities:

• Integrate promotions into customer conversations and advice
• Build community networks and referral sources
• Fulfill sales and service activities accurately
• Develop relationships with internal and external stakeholders
• Analyze data and recommend performance improvements

Requirements:

• Relevant experience and related post-secondary education
• Preferred previous supervisory or management experience
• Knowledge of regulations, audit standards, and policies
• Working knowledge of competitive marketplace trends
• In-depth problem-solving and team collaboration skills

Bring retail banking knowledge, sales leadership, customer service, and relationship-building skills to BMO’s Assistant Branch Manager position.