Retail Tech Support Analyst - On-Call Incident Resolution

One Stop Stores Ltd is seeking a proactive IT support professional to join a fast-paced technology team. You will deliver second line support for business-critical systems, resolve incidents to SLAs, and assist in deploying new solutions across One Stop stores and head office.

The role involves collaborating with project teams and third-party vendors, providing end-user training when needed, and occasionally working out of hours to keep systems available.