Risk & Compliance Specialist (Remote)

Were Proof, a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.

We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. As a

Risk & Compliance Specialist

, you’ll review cases, gather evidence, take enforcement action, and keep compliance records accurate. You’ll follow documented procedures to handle standard cases on your own, document your work thoroughly, and escalate unusual or high-stakes situations. Success in this role means resolving risks quickly, producing accurate, well-documented cases, and applying compliance rules consistently, even at high volume.
Investigations & Risk

Gather and document evidence; Follow documented procedures to handle standard cases independently, and escalate unusual, unclear, or high-stakes situations.
Keep a closer eye on accounts under review: follow up on open cases and record new findings on a regular cadence.
Execute compliance actions and assess coverage impact; Signal Detection & Monitoring

Compliance

Process identity document submissions for new applicants and document renewals; Support weekly compliance document maintenance: action expired documents and send compliance outreach communications.
Support ad hoc internal requests and compliance-related projects.
Handle inbound account update communications and outbound compliance outreach with contractors.
Contribute to the creation and maintenance of external-facing Help Center articles, ensuring content accurately reflects current processes and requirements.
Data, Reporting & Cross-Functional Collaboration

Track personal performance metrics.
Contribute to team process improvement efforts; Assist with account setup, compliance document collection, and activation processing.
Provide ad hoc support and contribute to marketplace projects as needed.
2-3 years of experience in risk and compliance, trust and safety, operations, or contractor management, preferably within a two-sided marketplace or technology platform.
~ Demonstrated ability to conduct structured case reviews, including triage, evidence gathering, clear documentation, and sound enforcement judgment, while following established frameworks and playbooks.
~ Familiarity with compliance documentation, credentialing, and eligibility workflows; Comfortable with data and business intelligence tools (SQL proficiency is a plus); experience tracking and owning personal performance metrics.
~ Strong organizational and time management skills, with the ability to manage a high volume of cases across multiple case types simultaneously while maintaining thoroughness and quality.
~ Excellent written and verbal communication skills, including experience drafting clear, professional user-facing communications and handling server escalation calls; experience with independent contractor communications preferred.
~ A collaborative, proactive mindset with a genuine interest in platform integrity, compliance, and operational excellence.

Full time, remote, salary position
Medical, dental, vision, disability insurance, and 401k available
Phone and Internet monthly stipend
Flexible time off (paid planned and sick time, and paid holidays)
Necessary equipment provided