Rogers Core Network Operations Specialist

Rogers seeks a NOC Specialist skilled in IP networking and incident response for onsite work in Calgary, Edmonton, Vancouver, or Burnaby.

Support the Core-Data Network Operations team in maintaining Rogers wireline core network availability, reliability, and performance. This full-time position provides 24x7 operational support across IP networks, MPLS infrastructure, and compute environments. You will manage incidents, coordinate escalations, and meet established service level agreements.

Key Responsibilities:

• Lead core network incident response and service restoration
• Provide second-level escalation support for reported incidents
• Coordinate internal and external outage escalations
• Analyze network performance and improve operational reliability
• Engage vendors and carriers during troubleshooting activities

Requirements:

• Degree in telecommunications, data communications, or computer networking
• CCNA or CCNP Routing and Switching certification
• Minimum two years’ IP engineering or operations experience
• Knowledge of Cisco, Juniper, and Alcatel platforms
• Experience with monitoring, fault, incident, and restoration processes

Apply your IP networking, troubleshooting, and incident management expertise to Rogers’ national core network operations team.