RPA L1 Support Lead - Incident & Ops Champion

Realign Llc is seeking an experienced RPA L1 Support Lead in Toronto, ON for an onsite role. You will manage Level 1 production support across enterprise automation platforms, monitor bot operations, and coordinate with L2/L3 teams to ensure uninterrupted automation services.

The role emphasizes incident management, SLA adherence, governance, and stakeholder communication, with opportunities to mentor a growing team and maintain runbooks and knowledge resources.