RQ10976 - Software Developer - CRM - Intermediate

Responsibilities

• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec

General Skills

• Experience in programming and analysis; specialized CRM software package support at the specified experience level Ability to collaborate with IT Professionals throughout the Software Development Life Cycle Experience in structured methodologies for the development, design, implementation and maintenance of applications
• Experience in design, code, test, debug and document applications
• Experience in the use of object and/or third generation language development tools
• Experience in one or more programming languages
• Experience in application design, latest design patters, deployment and troubleshooting
• Experience with relational and hierarchical database technologies
• Experience in the use of information retrieval packages using query languages
• Experience with one or more communications protocols
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines CRM Software Development Skills
• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
• Experience with middleware and gateways
• Expertise in specific tools for CRM software development

Desirable Skills

• Knowledge and experience with programming Internet-ready applications
• Knowledge and experience in rapid application development (RAD) methodologies
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Experience with middleware and gateways
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
• Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to provide user and system documentation as required

Requirements

Experience and Skill Set Requirements

Must Haves

• Oracle Siebel CRM testing experience is a must
• 5+ years of experience with Siebel technical configuration /development / integration
• 3+ year of development and testing experience of Siebelintegration with Adobe AEM , J2EE and etc
• Experience with Siebel IP18 or later versions with a focuson configuring / developing / testing
• Experience in HTML 5, Cascading Style Sheet, JQuery andJavaScript
• Experience in OBIEE and PowerBI report development andtesting.

Nice to have

• Experience with Siebel modules such as Public Sector CRM,Contracts, Lead, Management, Partner, Public Sector Partner Portal, CampaignManagement, Marketing, Resource Manager, and Public Sector eService would be anasset
• Experience with Transfer Payments would be an asset.

Skill Set Requirements

Siebel Development Skills

• Oracle Siebel CRM testing experience is a must
• 5+ years of experience with Siebel technical configuration /development / integration
• 3+ year of development and testing experience of Siebelintegration with Adobe AEM , J2EE and etc
• Experience with Siebel IP18 or later versions with a focuson configuring / developing / testing
• Experience with Siebel Tools Software and editing Siebel WebTemplates.
• Experience in using Siebel Open UI specific classes andMethods.
• Experience working on Siebel Test Automation is an asset

Report Development Skills

• Experience in HTML 5, Cascading Style Sheet, JQuery andJavaScript
• Experience in OBIEE and PowerBI report development andtesting
• Working knowledge of Open UI Concepts-PM, PR, Manifest Fileand Mapping files

Soft Skills

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualizenew approaches and solutions
• Excellent interpersonal relations and demonstrated abilityto work with others effectively in teams
• Demonstrated ability to work with functional and technicalteams Demonstrated ability to participate in a large teams and work closelywith other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressivetime lines, and be adaptive to change
• Displays problem solving and analytical skills, using themto resolve technical problems

Public Sector Experience

• Experience with Siebel modules such as Public Sector CRM,Contracts, Lead, Management, Partner, Public Sector Partner Portal, CampaignManagement, Marketing, Resource Manager, and Public Sector eService would be anasset
• Experience with Transfer Payments would be an asset.