SaaS Implementation Lead & Launch Specialist

Firstup is seeking a Service Consultant who leads customer implementations, manages technical configuration, and ensures a successful product launch. You will coordinate multi-disciplinary teams, translate customer requirements into actionable plans, and drive onboarding, integrations, and customizations.

In this role you will guide projects from kickoff to launch, communicate progress and risks clearly, and empower customers with comprehensive documentation and hands-on training to maximize