IT & Software

SaaS Product Support Specialist - AI-Driven

PowerToFly

United Kingdom · Nationwide · United Kingdom

Moody's Analytics is seeking a seasoned technical support professional to deliver high-quality service for our analytics solutions. You will troubleshoot APIs, data integrations, and Python-based workflows while engaging with Product, Engineering, Sales, and Client Success teams to ensure client success.

You will communicate clearly with clients across channels and help drive continuous improvement through feedback and knowledge base content.

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Reference: WJ-766_22440011

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