Salesforce Administrator

In this role you will steward Causeway’s Salesforce platform, acting as the trusted advisor for health, governance and continuous improvement across all business areas. You will implement best practices, optimize processes and data quality, and enable users through training and support. Joining the Salesforce team, you’ll contribute to a large-scale digital transformation and platform evolution that underpins the company’s growth. This role offers the chance to shape operational backbone and drive measurable value across the business.

• 25 days annual leave + public holidays
• 4% matched pension
• Income protection and life assurance
• Private Medical Insurance
• Paid study leave + volunteering days
• Electric Car Scheme

• Maintain and optimize Salesforce configuration (roles, profiles, sharing rules, flows, groups) and ensure data integrity
• Monitor access, usage, and data imports; perform database maintenance and duplicates cleansing
• Manage sandbox environments and Salesforce releases; handle high-priority updates
• Lead continuous improvement by tailoring the platform to stakeholder needs and building reports/dashboards
• Develop and deliver training programs and user support; maintain training materials and SLAs
• Document processes and ensure governance for system changes
• Produce and maintain custom reports, dashboards, and views
• Keep up-to-date with Salesforce functionality and advocate its adoption

• Salesforce Certified Administrator
• Extensive Salesforce administration experience in a similar environment
• Experience upgrading Salesforce systems
• Experience developing custom objects, declarative automation, and validation rules
• Strong technical and problem-solving skills
• Effective communication across levels of the organization
• Deep knowledge of Salesforce products including Service Cloud, Sales Cloud, CPQ and Billing
• Proficiency in creating profiles, roles, and access management
• Ability to train end users and provide support
• Ability to produce reports and dashboards

• Strong communication skills
• Team-oriented mindset
• Ability to translate complex requirements into practical solutions
• Salesforce Service Cloud and Sales Cloud
• CPQ and Billing experience
• Declarative automation and validation rules